All orders are discretely ship in a white or yellow plain envelope. Most will ship the next business day or same business day depending on whether it's in stock or not and the volume of orders we have during the day.
****Orders are not processed or shipped on Saturdays, Sundays or Holidays****
We ship mostly thru USPS Post Office and although we do our best to ship on time, we cannot guarantee than an order will arrive exactly as estimated since we can't control how the shipping providers operate. We encourage you to order in a timely fashion or pay USP, FedEx shipping services to avoid delays and get a delivery time guarantee.
BUT we do guarantee you receiving your item!
If an item is out of stock we will let you know, you will have the chance to cancel or choose another item! You will get what you payed for!
We care about our customers! Please sent us a message FIRST at firstname.lastname@example.org and let us know any issues/questions you may have after receiving your item in case you require an exchange for another size, a different item or just want a return. All items must be returned within 14 days since day of delivery, in original condition and with tags attached. Please notice that due to hygienic reasons we only offer money back guarantee on unused merchandise. We do not offer a free exchange service, therefore buyer must pay return postage, please notice that original shipping cost is non refundable, unless an incorrect item has been sent. When trying items on please be careful not to get marks or stains on it, any item returned dirty or with marks will be refused and send back to the customer. PANTIES ARE NOT RETURNABLE AND ARE FINAL SALE.